ANZOA Membership is supported by the following offices

Australian Financial Complaints Authority, Australia

Banking Ombudsman Scheme, New Zealand

Commonwealth Ombudsman Australia

Energy and Water Ombudsman (Victoria)

Energy & Water Ombudsman NSW

Energy & Water Ombudsman Queensland

Energy & Water Ombudsman South Australia

FSCL - A Financial Ombudsman Service, New Zealand

Insurance & Financial Services Ombudsman Scheme, New Zealand

National Health Practitioner Ombudsman, Australia

New South Wales Ombudsman

Northern Territory Ombudsman

Ombudsman New Zealand

Public Transport Ombudsman Victoria

South Australian Ombudsman

Ombudsman Tasmania

Tax Ombudsman, Australia

Telecommunications Industry Ombudsman, Australia

Utilities Disputes Limited New Zealand

Victorian Ombudsman

Ombudsman Western Australian

ANZOA's Executive Committee 2025-2026

Chair

Cynthia Gebert, Ombudsman, Telecommunications Industry Ombudsman Australia
(from August 2026)

Secretary/Treasurer

Janine Young,  Ombudsman, Energy & Water Ombudsman NSW

Committee Members

June Smith, Deputy Chief Ombudsman, Australian Financial Complaints Authority

Susan Taylor, Ombudsman, FSCL - A Financial Ombudsman Service New Zealand

Ann Jorgensen, Ombudsman, Public Transport Ombudsman Victoria

Neil Mallon, Commissioner, Utilities Disputes Ltd New Zealand

Richelle McCausland, Ombudsman, National Health Practitioner Ombudsman Australia

ANZOA Secretariat

info@anzoa.com.au